Service that astonishes

Hearken to me, all ye webmasters. I have a wondrous tale to tell.

Earlier today, ThinkingMeat.net went off the air for a while. Unbeknownst to me, the site had exceeded its bandwidth limit for the month. (Whoops!) I sent an email to my hosting company, TRKHosting.com, and it was answered promptly by Tom Koch, the proprietor. I’m used to that; I am firmly of the opinion that Tom has struck a deal with some dark power that enables him to answer emails almost before they are sent, and to go entirely without sleep.

What I was not expecting was that Tom would instantly increase my bandwidth limit to more than twice its original size! I thanked Tom most profusely and asked him what I owed him for this service. The answer: not a red cent. Tom informed me that “this change is permanent and won’t cost anything extra. As long as you stay a client that’s all I need”.

The only possible response, I think, is… “Holy crap!”. There is good service, there is great service, and there is service that astonishes. Tom Koch and TRKHosting have never once failed to deliver astonishing service, and I cannot recommend Tom’s firm highly enough for anyone who needs web hosting services. I’ve placed a link to Tom’s site in my sidebar, where it should have been long ago. Tom, you are a gentlemen, a scholar, and a true wonder. Thank you.